Plans & billing

Midplane Cloud has three plans — Free, Pro, and Team — that gate only on what scales with usage. The policy engine, audit logging, and credential isolation are on every tier — Midplane never paywalls the core or meters query volume.

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Compare plans

Connect as many interactive agents as you want on every plan — only machine tokens count toward a limit. Paid plans are one flat price for your whole org, no matter how many members you have — seats are a head-count cap per tier, not a billing metric, so adding members never changes your bill. For Pro and Team pricing, or anything beyond Team — BYOK, a dedicated region, custom retention, or SOC 2 / HIPAA artifacts — talk to us.

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The Billing page

Manage your plan from the Billing page in the dashboard. Billing is owner-only — admins run the workspace, but the Billing page and its actions belong to the org owner. It shows:

• Usage meters for your current plan: projects, machine tokens, and seats used against each cap, so you can see how close you are before you hit a limit.
• A renewal summary when you’re on a paid plan — your next renewal date, or, if you’ve canceled, the date your plan reverts to Free.

If your org has an active subscription, Manage billing opens the Stripe customer portal, where you can change your card, download invoices, or cancel. Canceling keeps your plan until the end of the current period — you keep access until then, and can reactivate from the same place — after which the org reverts to Free. To move onto a paid plan or change tiers, talk to us.

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Single sign-on

SSO / SAML is an Enterprise feature, included on the Team plan. On Free and Pro, members sign in with email and password or with Google; SSO replaces that with your own identity provider over SAML. An owner or admin configures the SAML connection per organization under Settings → SSO, and members then choose Continue with SSO on the sign-in screen to hand authentication to your provider. The step-by-step setup lives in the dashboard rather than mirrored here, so it stays accurate as providers change. SSO governs who can sign in, not what they can do once in — that’s still set by team roles and your policy. SSO isn’t enabled in the community self-host build today; if you need it on self-host, contact sales@midplane.ai — also the address for any Enterprise licensing question.

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